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Help

Should you need any assistance we're here to help.


(a) How do I create an OlovaMp3 account ?

Go to olovamp3.com/signup and fill our simple form

(b) How much does it cost to open an Account on OlovaMp3 ?

It is free of charge, Best things in Life are free.

(c) Why can't I register certain usernames ?

If you try to select a username and see that it has already been claimed, you will need to select a different one.
Adding a number or underscores before or after your desired username will help you claim a unique username..

(d) I see an error message when I try to select my username, but I don’t think it’s taken! ?

Your username cannot be longer than 15 characters. Your real name can be longer (20 characters), but usernames are kept shorter for the sake of ease.
A username can only contain alphanumeric characters (letters A-Z, numbers 0-9) with the exception of underscores, as noted above.
Check to make sure your desired username doesn't contain any symbols, dashes, or spaces.
The username may be claimed by a suspended or deactivated account.
Suspended and deactivated usernames are not immediately available for use, so you’ll need to select a different username.

(e) How do I change my profile picture ?

Go to your Profile and click the 'pen' icon to edit, and click the 'change profile picture' link, or just simply Click on your current profile to change it.

(f) How do I search my favorite artists, lounge or songs ?

On every page, you can enter artists, lounge and songs on the search box and click "Search" to find relevant results.

(g) How do I stream songs ?

This option is currently available on the desktop version, on the download page you will see the player on the right, Press Play.

(h) How do I share songs and my lounge ?

You can do so by clicking Facebook or Twitter banner on the page/content you want to share.

(i) Can I add songs to my playlist ?

Yes, You can add as many songs as you want on your playlist, on the download page click 'add to playlist'.

(j) How do I delete songs on my playlist ?

You can delete your unwanted songs on your Profile, go to 'Playlist' and below your no longer wanted song click 'remove from playlist'.

(k)How do I change my password ?

Go to your Profile, click the 'pen' to edit, at the bottom click on 'Security settings', click save after changing it .

(l)What format does OlovaMp3 support and Size ?

OlovaMp3 supports wav, wma and obviously mp3. with the size of 1kb to 100mb.

(m) How do I report piracy ?

To report piracy or copyrights infringements please email us a DMCA takedown at copyrights@olovamp3.com .

(n) Is OlovaMp3 legal ?

Absolutely, OlovaMp3 is piracy-free .

(o) Where I can reset my password ?

Go to Reset password page .

(p) Why am I being asked to enter my email login information while trying to reset my OlovaMp3 password ?

We need to make sure that this Olovamp3 account belongs to you before we let you reset your password.

(q) How do I de-activate my account ?

Go to your Profile, click the 'pen' to edit, select security settings link and de-activate your account.